A secretary and transcriptionist for the The Hush is essentially international magical police – and they’re fairly scary. More, Alma is a half-troll, half-something-else, and She. Knows. Everything.
Really. The folks who do the filing tend to know more than they’re given credit for.
She keeps her judgements to herself, which leads those around her to put great trust in her. It’s warranted; she’s never slipped with a single secret in all the decades (nearly 20 of them) she’s worked for the Hush.
Boy, oh, boy, would the world change if Alma started talking….